Customer Experience Measurement and Employee Training Services
We provide customer service/satisfaction measurement tools and training programs to improve your staff's skills and add to your bottom line. Surveys, mystery shops, competitor pricing surveys are just a few of our many services. CONTACT US for a free sample report!
Keywords: mystery shopper, customer service, employee training, customer service training, shopper reports, price surveys, cost reduction programs
Interview Q&A
How long have you been in business?
Since 1986
What is your primary product or service?
Measurement of employee performance in sales and service skills through mystery shopper reports and customer surveys
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
My background is marketing, training and customer service which enables me to help companies provide the best possible service to create customers who promote their business.
How do you differentiate yourself from other businesses in your category and area?
We pride ourselves on providing EXCEPTIONAL service to our clients.
How many locations do you have and do you have plans to expand?
One main office in Broken Arrow but we have contractors all over the U.S.
Provide detailed directions to your location
71st and Elm in Broken Arrow
What type of payments do you accept?
credit card and company checks
Which areas do you service?
Entire United States
Who owns your company or runs daily operations?
Kathy Shook
What are your hours of operation?
9am-4pm Mon-Friday
What is the best compliment anyone can give you?
Refer us to a colleague...that means you are so happy with our service you want others to experience working with Shoppers, Inc.!
What is your favorite quote or Bible verse?
Smile...it's contagious!